This Privacy Policy describes how Poipu365 (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, communicate with us, or use our services. It applies solely to information collected by this website and through related tools and platforms we use.
We are committed to protecting your privacy and ensuring transparency about how your data is handled.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
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Contact details (name, email address, phone number, mailing address)
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Booking details (travel dates, property preferences, special requests)
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Payment details (processed securely via third-party payment processors)
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Communications (emails, messages, or calls with us)
B. Information Collected Automatically
When you visit our website, we may collect:
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IP address, browser type, device type, and operating system
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Pages you visit, time spent, and referring websites
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Cookie and tracking information (via Google Ads, Google Analytics, remarketing tools, Akia, and Mailchimp)
2. How We Use Your Information
We use your information for:
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Fulfilling your requests — responding to inquiries, managing bookings, and providing customer support.
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Marketing & promotions — sending emails, offers, and updates (via Mailchimp and similar tools).
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Remarketing & advertising — showing ads for Poipu365 across Google and partner websites to visitors who have previously interacted with our site.
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Improving our services — analyzing website performance, optimizing campaigns, and enhancing the customer experience.
3. Third-Party Services We Use
We may share limited data with trusted third-party providers solely to perform functions on our behalf, including:
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Google Ads & Google Analytics
Used for advertising, remarketing, and tracking website performance. Google may use cookies or device identifiers to serve ads based on your prior visits to our site. You can opt out of Google’s personalized ads at Google Ads Settings. -
Akia
Used to send guest communications such as arrival instructions, service updates, and promotional offers. -
Mailchimp
Used to manage email marketing campaigns, including sending newsletters and special offers. -
Other service providers (payment processors, hosting services, and security providers) to help operate our website and business.
We do not sell or rent your personal information to third parties.
4. Cookies & Tracking Technologies
Our site uses cookies, pixels, and similar tracking tools to:
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Remember your preferences
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Measure site traffic and performance
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Serve relevant ads (remarketing)
You can manage or disable cookies through your browser settings, though this may affect site functionality.
5. Your Privacy Choices
You have the right to:
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Opt out of marketing communications — by clicking “unsubscribe” in any email or contacting us directly.
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Access and correct your data — request a copy of the data we hold about you and correct any inaccuracies.
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Request deletion — ask us to delete your personal data, subject to legal obligations.
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Control ad personalization — opt out of targeted ads through Google Ads Settings and industry opt-out tools like NAI.
6. Data Security
We take reasonable precautions to protect your information, including:
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Encryption for sensitive data (e.g., payment details)
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Limiting access to employees who require information to perform their job
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Secure servers and hosting environments
7. Compliance with Laws
We comply with applicable privacy laws, including:
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CAN-SPAM Act (U.S.) — marketing emails will always include an unsubscribe link.
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California Consumer Privacy Act (CCPA) — California residents have the right to request details about data collection, deletion, and sharing.
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General Data Protection Regulation (GDPR) — EU/EEA visitors have rights to access, rectify, and erase their data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
Poipu365
Phone: 808-742-7677
Email: marketing@poipu365.com
Website: www.poipu365.com